To add a category, drag a Category 1 or Category 2 shape onto the drawing page and position it so that the arrowhead is touching the spine. Select the spine (the horizontal arrow) on the drawing page, and then type text that describes the effect, problem, or objective.ĭetermine the number of cause categories that contribute to the effect, and then do one of the following: This template also provides a variety of shapes that represent primary and secondary causes that can be used to add even greater detail.Ĭlick File > New > Business, and then double-click Cause and Effect Diagram. The Cause and Effect Diagram template opens a drawing page that already contains a spine shape (effect) and four category boxes (causes) to help start your drawing. They are also called Ishikawa, fishbone, or characteristic diagrams. The best question is “ why?” to reach the root cause of the problem.Īfter collecting the list from each contributor, you should check if all the list goes to the correct categories.Cause and effect diagrams document all the factors that contribute to or affect a given situation: all the causes, that is, that lead to a certain effect. While creating a list, all of you should ask some questions to find the exact reason. Now, you can let the contributors list the points they experienced about the issue separately per each category. Then, just start to add new causes on your Excel Fishbone Diagram Template.Īfter that, you should correctly identify the categories or areas the main issue is involved in. When possible, please make sure your team agrees with you about the exact definition of the problem first. If you would like to get effective solutions by creating this diagram, please try to involve all parties such as teammates or colleagues. This fishbone diagram can help you not only catch all of the reasons, but also how, and when they occur. But, you should reveal the minor issues first to get the big picture. When you focus too much on the problem itself, you may not see the exact root causes. It is good for understanding the cause in a better manner and solving it part by part until the problem is solved. The second one is extended chart which is designed to focus on bullet points of the causes. The first one is a basic diagram in which you can clearly see your causes and arrange them easily. There are 2 types of Ishikawa Fishbone diagrams on this template. These sections are related to each identified main cause. Additionally, if that is not enough, you can also add up to 3 indirect issues to Cause A, Cause B, and Cause C sections. You can rename the existing category titles according to your needs and the type of issue in the diagram used. These already existing categories are People, Machine, Method, Environment, Leadership, and Materials. Our template allows you to list 10 different main causes in each of the 6 categories. Fishbone Diagram Excel Template Features: Do not forget to encourage your colleagues to share their thoughts about the factors contributing to the occurrence of a problem. Thus, you can brainstorm the reasons for the issue with your team members. You can categorize these causes to get effective and clear solutions. You can use this diagram to identify all the potential causes of a certain issue or event. The fishbone model is also known as the cause and effect diagram because of its main purpose. Do you want to find root causes of a particular problem, but you don’t know how to visualize it? This Fishbone Diagram Excel Template will help you to display your root cause analysis in seconds.Ī Fishbone Diagram, or in other words Ishikawa Diagram, is founded by Kaoru Ishikawa who is a Japanese quality control expert.
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